Survey reveals travel insurance coverage is 3 pct of total travel cost

Lee is seen speaking at AIG Malaysia’s Travel Trend Survey Press Conference.

KUCHING: AIG Malaysia Insurance Bhd (AIG Malaysia) recently announced the results of its first Travel Trend survey, revealing that the average cost of travel insurance coverage is three per cent of total travel cost.

The survey polled 600 AIG travel insurance customers over a course of two weeks.

Other findings revealed travellers are taking up to three holidays per year on average with an annual spend on travel ranging RM6,000 upwards.

In addition to this, over 65 per cent of customers who purchased travel insurance cited that feeling protected and having peace of mind were the top two reasons for purchase.

Note that these results were extracted from AIG Travel Trend Survey 2013.

AIG is a leading travel insurance provider in the region, providing travellers with world-class hassle-free coverage, encompassing medical benefits up to RM1 million in medical expense coverage; travel assistance including inconvenience such as travel delays or cancellations, 24-hour worldwide emergency travel repatriation assistance, and even acts of terrorism, hijacking and natural disasters.

Customers can easily purchase their travel insurance before a trip online, directly or through a travel agent. Coverage also ensures all belongings are protected as the plan provides for loss, damage, delay of baggage and personal belongings throughout the trip.

As part of AIG’s efforts in providing the best in customer service and assistance, AIG’s global assistance service center, Travel Guard Asia Pacific Pte Ltd (Travel Guard Asia Pacific) offers immediate customer support, which includes medical advice from in-house doctors and nurses who are on-call 24 hours a day, 7 days a week.

Travel Guard Asia Pacific, is located in Kuala Lumpur where every effort is taken to ensure the services and benefits of insurance plans meet AIG’s extremely high standards in travel protection.

“At AIG, we believe every travel experience should create a lifetime of memories. As an expert in travel insurance, we want to ensure we protect these memories with best in class customer service and as sistance.

“Feedback from our travel trend survey validates our leading position as a trusted and reliable insurer, giving our customers the confidence to have amazing travel experiences”, said Antony Lee, chief executive officer (CEO) of AIG Malaysia.

Recently, AIG Malaysia launched its new travel ad campaign, which debuted on January 8 this year, demonstrating the value in having an insurance specialist when looking for travel insurance coverage against the price of that coverage.

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